Contact Us

Start a new claim:

You can start your claim online with our handy PBA and PDL eligibility form, but if you'd rather speak to one of our friendly advisors over the phone, you can call us on 01792 917 987

General Enquiries:

For general enquiries, please contact us at Alternatively, if you'd like to speak to a member of our dedicated customer care team, please call us on 01792 917 987. Customer care opening hours: 9am-5pm, Monday-Friday

Extra Information:

If we have contacted you to obtain details in order to progress your PBA or PDL claim, please contact our Claim Assessment Team on 01792 824 976. Claim Assessment opening hours: 9am-5pm, Monday-Friday

Fee Payment:

If you would like to make a payment, you can call the Payments team on 01792 917 995. Payments opening hours: 9am-5pm, Monday-Friday